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Terms & Conditions

Terms and Conditions

Agreement between User and www.thefamilygateway.com
Welcome to www.thefamilygateway.com. The www.thefamilygateway.com website (the "Site") is
comprised of various web pages operated by The Family Gateway LLC ("The Family Gateway").
www.thefamilygateway.com is offered to you conditioned on your acceptance without
modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of
www.thefamilygateway.com constitutes your agreement to all such Terms. Please read these terms
carefully, and keep a copy of them for your reference.

www.thefamilygateway.com is an E-Commerce Site.

The purpose of my website is to provide information regarding parent coaching and baby sleep
coaching. We create a platform to collect payments for coaching services and customer
information for our database.

Privacy
Your use of www.thefamilygateway.com is subject to The Family Gateway's Privacy Policy.
Please review our Privacy Policy, which also governs the Site and informs users of our data
collection practices.

Electronic Communications
Visiting www.thefamilygateway.com or sending emails to The Family Gateway constitutes
electronic communications. You consent to receive electronic communications and you agree that
all agreements, notices, disclosures and other communications that we provide to you
electronically, via email and on the Site, satisfy any legal requirement that such communications be
in writing.

Children Under Thirteen
The Family Gateway collects personally identifiable information from children under the age of
thirteen. The Family Gateway collects this information for the following reason(s):

When you sign up for a Lullabies & Fireflies consultation we will need information about your child
to give the most accurate help and information available. This information is stored in our account
via the HIPPA compliant platform on PracticeBetter.com. If you choose to cancel your
consultation all records will be deleted and access to your client portal will be revoked.

We provide information about our personal data practices for children on our home page and
wherever we knowingly collect personal data from children on our Web site. If you are under the
age of thirteen, you must ask your parent or guardian for permission to use this website. If you are
a parent and you have questions regarding our data collection practices, please contact us using
the information provided at the end of this Agreement. If you are under 18, you may use
www.thefamilygateway.com only with permission of a parent or guardian.

Length of Coaching Services
The length of coaching services as defined by the following:
LULLABIES & FIREFLIES: 1hr session is valid for 1 60min; 1 Week session includes a 1 60min consultation
and will conclude 1 week from the date of the initial consultation; 1 Month of services includes the

90min consultation and will conclude 28 days after the initial consultation
BRILLIANCE PARENTING: Full support coaching sessions include 12 60min sessions to be concluded 

15 weeks from the starting date; Self-paced coaching sessions include 2 30min sessions for individuals

and 2 60min sessions for couples to be utilized within 15weeks of the sign up date.

Cancellation/Refund Policy
You may cancel your service request within 24hrs of purchase for a full refund. Any cancellations after 24hrs
are subject to a 25% admin fee. We will process the refund promptly and you will receive the rest of your
refund (75%) according to your bank's processing time.
For services through the Lullabies & Fireflies sleep coaching section: you may cancel your service
request within 24hrs of purchase for a full refund. Any cancellations after 24hrs are subject to a 25% admin fee.
We will process the refund promptly and you will receive the rest of your refund (75%) according to your bank's
processing time.
If you cancel within 48 hours of our session you will have the choice to reschedule (if
applicable) or forfeit your purchase. Full refunds are not available due to the nature of our work
together and the immediate work started to establish your account.
For services through the Brilliance Parenting coaching program: for self-paced programs there will
be no refunds due to the digital nature of the program.

The Client is responsible for full payment of compensation,

which is non-refundable. After our first coaching call, if, for any reason, the Customer chooses

to cancel out of the coaching agreement prior to the end date of the Term of Agreement, they are obligated
to pay or continue paying any outstanding balance(s) for the entire Term. All scheduled
coaching calls or other benefits expire at the end of the Term of Agreement, and will not
be carried over unless mutually agreed upon in writing.

Links to Third Party Sites/Third Party Services
www.thefamilygateway.com may contain links to other websites ("Linked Sites"). The Linked
Sites are not under the control of The Family Gateway and The Family Gateway is not responsible
for the contents of any Linked Site, including without limitation any link contained in a Linked Site,
or any changes or updates to a Linked Site. The Family Gateway is providing these links to you
only as a convenience, and the inclusion of any link does not imply endorsement by The Family
Gateway of the site or any association with its operators.

Certain services made available via www.thefamilygateway.com are delivered by third party sites
and organizations. By using any product, service or functionality originating from the
www.thefamilygateway.com domain, you hereby acknowledge and consent that The Family
Gateway may share such information and data with any third party with whom The Family
Gateway has a contractual relationship to provide the requested product, service or functionality
on behalf of www.thefamilygateway.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use
www.thefamilygateway.com strictly in accordance with these terms of use. As a condition of your
use of the Site, you warrant to The Family Gateway that you will not use the Site for any purpose
that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could
damage, disable, overburden, or impair the Site or interfere with any other party's use and
enjoyment of the Site. You may not obtain or attempt to obtain any materials or information
through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of The Family Gateway or
its suppliers and protected by copyright and other laws that protect intellectual property and
proprietary rights. You agree to observe and abide by all copyright and other proprietary notices,
legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create
derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.
The Family Gateway content is not for resale. Your use of the Site does not entitle you to make
any unauthorized use of any protected content, and in particular you will not delete or alter any
proprietary rights or attribution notices in any content. You will use protected content solely for
your personal use, and will make no other use of the content without the express written
permission of The Family Gateway and the copyright owner. You agree that you do not acquire
any ownership rights in any protected content. We do not grant you any licenses, express or
implied, to the intellectual property of The Family Gateway or our licensors except as expressly
authorized by these Terms.

International Users
The Service is controlled, operated and administered by The Family Gateway from our offices
within the USA. If you access the Service from a location outside the USA, you are responsible
for compliance with all local laws. You agree that you will not use the The Family Gateway
Content accessed through www.thefamilygateway.com in any country or in any manner prohibited
by any applicable laws, restrictions or regulations.

Indemnification
You agree to indemnify, defend and hold harmless The Family Gateway, its officers, directors,
employees, agents and third parties, for any losses, costs, liabilities and expenses (including
reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or
services, any user postings made by you, your violation of any terms of this Agreement or your
violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
The Family Gateway reserves the right, at its own cost, to assume the exclusive defense and
control of any matter otherwise subject to indemnification by you, in which event you will fully
cooperate with The Family Gateway in asserting any available defenses.

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or
concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or
otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved
only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single
neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration
service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's
This is a RocketLawyer.com document.
award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the
event that any legal or equitable action, proceeding or arbitration arises out of or concerns these
Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable
attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and
Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or
indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree
that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The
entire dispute, including the scope and enforceability of this arbitration provision shall be
determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms
and Conditions.

Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class
arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE
THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH
AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE
OTHER. Further, unless both you and The Family Gateway agree otherwise, the arbitrator may
not consolidate more than one person's claims, and may not otherwise preside over any form of a
representative or class proceeding.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR
AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN. THE FAMILY GATEWAY LLC AND/OR ITS SUPPLIERS
MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

THE FAMILY GATEWAY LLC AND/OR ITS SUPPLIERS MAKE NO
REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY,
TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS,
SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY
PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL
SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED
GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF
ANY KIND. THE FAMILY GATEWAY LLC AND/OR ITS SUPPLIERS HEREBY
DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS,
INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL THE FAMILY GATEWAY LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY
DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL
DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF
OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE,
WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE
PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS
OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF
THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF THE FAMILY GATEWAY LLC OR ANY OF ITS
SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE
SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED
WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE,
YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
The Family Gateway reserves the right, in its sole discretion, to terminate your access to the Site
and the related services or any portion thereof at any time, without notice. To the maximum extent
permitted by law, this agreement is governed by the laws of the State of Wyoming and you hereby
consent to the exclusive jurisdiction and venue of courts in Wyoming in all disputes arising out of or
relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give
effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between
you and The Family Gateway as a result of this agreement or use of the Site. The Family
Gateway's performance of this agreement is subject to existing laws and legal process, and nothing
contained in this agreement is in derogation of The Family Gateway's right to comply with
governmental, court and law enforcement requests or requirements relating to your use of the Site
or information provided to or gathered by The Family Gateway with respect to such use. If any
part of this agreement is determined to be invalid or unenforceable pursuant to applicable law
including, but not limited to, the warranty disclaimers and liability limitations set forth above, then
the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision
that most closely matches the intent of the original provision and the remainder of the agreement
shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user
and The Family Gateway with respect to the Site and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral or written, between the user and The
Family Gateway with respect to the Site. A printed version of this agreement and of any notice
given in electronic form shall be admissible in judicial or administrative proceedings based upon or
relating to this agreement to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form. It is the express wish
to the parties that this agreement and all related documents be written in English.

Changes to Terms
The Family Gateway reserves the right, in its sole discretion, to change the Terms under which
www.thefamilygateway.com is offered. The most current version of the Terms will supersede all
previous versions. The Family Gateway encourages you to periodically review the Terms to stay
informed of our updates.

Contact Us
The Family Gateway welcomes your questions or comments regarding the Terms:

The Family Gateway LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801


Email Address:
laceycapshaw@thefamilygateway.com

Telephone number:
9703143465

Effective as of July 28, 2024

This is a RocketLawyer.com document.

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